Have you tried our online Knowledge Base?

Did you know our Knowledge Base contains answers to common sales and support questions, and even includes step-by-step product tutorials? We highly recommend trying our Knowledge Base before submitting your inquiry for the fastest answers to your questions.

If you would like to try searching our online Knowledge Base first, click "Search Knowledge Base". Otherwise, click "Contact Customer Care" (in the lower left hand corner) to continue to our customer service inquiry form.

Customer Care Quick Solutions

Customer Care Quick Solutions offer fast access to the most common issues our customers face. If a solution below matches what you are looking for, click the corresponding link to have your request fast-tracked.

Extend or Renew my Subscription
Click here to extend or renew an existing subscription to your iolo product. 		Need to download software?
Click here for information on downloading current and prior releases of our software.
Lost your licensing information?
Click here to use our online software licensing retrieval system to find your licensing. 		Register your software online
Register your licensing information in case you ever misplace it, and opt for product announcements.
Need help entering licensing information?
Use our Phonetic translator to assist you in entering your User ID and Serial Number accurately. 		Contact Customer Care
Contact our Customer Care department for all general sales and service questions.
Have a sales question?
Find solutions for your sales questions, including refunds, coupons, special offers, sales policy and more.