KBA-02138     Last Updated: 06/01/2009 Go back Return to previous page Print article Print this article

Is my Account Name or Password the same as my Activation Key?

This article applies to:
  • iolo My Account

Question

Is my Account Name or Password the same as my Activation Key?

Answer

No. Your Activation Key was provided to you at the time of your purchase and is used to license your product during installation. Attempting to enter your product Activation Key as your Account Name or Password during login will result in an error. 

Your Account Name and Password are separate items that are created when you sign up for My Account.

Related Articles