System Shield: System Shield Quarantine

To access:

From the Individual Tools pane, click Enhance Protection and then click Start next to Manage System Shield Quarantine.

      - OR-

From the Anti-malware pane, select the Disinfection tab and then click Manage System Shield Quarantine.

What it does:

The System Shield Quarantine is a safe holding area that gives you control over suspicious files. The Quarantine prevents possible infections from spreading or causing damage, while still allowing you to restore the files you know are safe.

Note: A quarantined file cannot function or infect any other files; as long as a file is stored in Quarantine, it does not pose a threat.   

The Quarantine window displays the files that System Shield has quarantined as suspicious or infectious. A file is placed in Quarantine if System Shield determines it to be infectious or suspicious, and the settings are configured to place such files in Quarantine.

You can view information about these suspect files and either restore or purge them. You should:

• Purge a file if you suspect or know the file is unsafe. The file will be permanently deleted.

• Restore a file only if you are sure the file is safe. The file will be removed from Quarantine and returned to its original location, without being disinfected.

View file information:

For each file in quarantine, the following information displays on the right side of the window:

• File: The location and file name of the infected file.

• Infection: The name of the virus/infection that was detected.

• Type: The type of infection, such as virus, spyware, or Trojan.

• Quarantined On: The date and time the file was placed into Quarantine.

• Discovered By: Either Real-time Protection or On-Demand Scanner.

Columns are resizable- Point to the divider between the column headers until you see a double arrow, and then drag the divider right or left, sortable- Click on a column header once to sort the column in ascending order; click again to sort in descending order, and movable- You can change the order of how the columns display. Click on the column header, hold the mouse down, drag the column to the new position, then release the mouse.

Purge or restore a file:

1. On the right side of the window, select the file or files you want to work with:

• You can click on a single file to  highlight  it. This file will be controlled by the links in the Tasks for This File pane.

• You can select multiple files by clicking the check boxes . These files will be controlled by the links in the General Tasks pane.

Note: To select all the files shown, click Select all from the General Tasks pane. To clear all check box selections, click Select none.

2. On the left side of the window, select the desired action:

3. For a single file  highlighted , click Restore this file or Purge this file.

4. For single or multiple files selected , click Restore selected or Purge selected