I purchased System Mechanic or Search and Recover from AOL and have subscription questions
Customers who have purchased System Mechanic or Search and Recover products as a monthly service from AOL Product Central, and have questions about their purchase, subscription or renewal (including refunds), can use the following methods to contact AOL: If you would like to cancel your service:
How will my purchase show on my bank statement?
Iolo currently uses sticky.io (formerly LimeLight) and PayPro Global, to securely process transactions on behalf of iolo. Iolo takes your privacy and payment security seriously, and it is our top priority. We thank you for your continued business!
iolo Sales and Refund Policy
To contact iolo Sales or Customer Care to request a refund, please use the Live Chat Support widget and a live support agent will be happy to assist you. Please review iolo’s sales / refund policy and iolo’s product return policy and note that all use of iolo’s products are subject to your acceptance of the End User License Agreement […]
How to Install and Activate Search and Recover
The System Mechanic family of products, DriveScrubber, Malware Killer, Search and Recover, System Shield, Privacy Guardian and ByePass use the System Mechanic Ultimate Defense framework, using a single installation file which is the base product of System Mechanic Ultimate Defense. If you have purchased System Mechanic Ultimate Defense, Search and Recover is already included. If you […]
How to Install and Activate Privacy Guardian
The System Mechanic family of products, DriveScrubber, Malware Killer, Search and Recover, System Shield, Privacy Guardian and ByePass use the System Mechanic Ultimate Defense framework, using a single installation file which is the base product of System Mechanic Ultimate Defense. If you have purchased System Mechanic Ultimate Defense, Privacy Guardian is already included. If you […]
How to Install and Activate Malware Killer
The System Mechanic family of products, DriveScrubber, Malware Killer, Search and Recover, System Shield, Privacy Guardian and ByePass use the System Mechanic Ultimate Defense framework, using a single installation file which is the base product of System Mechanic Ultimate Defense. If you have purchased System Mechanic Ultimate Defense, Malware Killer is already included as part of its […]
How to Install and Activate System Shield
The System Mechanic family of products, DriveScrubber, Malware Killer, Search and Recover, System Shield, Privacy Guardian and ByePass use the System Mechanic Ultimate Defense framework, using a single installation file which is the base product of System Mechanic Ultimate Defense. If you have purchased System Mechanic Ultimate Defense, System Shield is already included. If you have only […]
Install and Uninstall ByePass in Firefox
NEW VERSION AVAILABLE: Migrate to ByePass+ to ensure continued service. Uninstalling ByePass from Firefox To uninstall from Firefox, please follow the instructions below.
Install ByePass in Microsoft Edge Chromium
NEW VERSION AVAILABLE: Migrate to ByePass+ to ensure continued service. Uninstalling ByePass from Microsoft Edge Chromium To uninstall in Microsoft Edge, please follow the instructions below.
How to Install ByePass in System Mechanic Ultimate Defense
NEW VERSION AVAILABLE: Migrate to ByePass+ to ensure continued service.