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Iolo currently uses sticky.io (formerly LimeLight) and PayPro Global, to securely process transactions on behalf of iolo.
- You may notice your subscription will appear on your banking statement as “IOLO.com“, “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM” for US customers and depending on regional location, PAYPROSOFTWARE, PAYPRO, PAYPROEUROPE or Paypro for international customers.
- Email receipts will come from support@mail.iolo.com or sales@payproglobal.com
- If you use PayPal, the merchant will appear as “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM
Iolo takes your privacy and payment security seriously, and it is our top priority. We thank you for your continued business!
Solutions
Knowledge Base
Getting Started
How to Update Your iolo Product to the Latest Version
Cleaning up hazardous and space-wasting junk files
Optimizing Windows startup with System Mechanic
Purchase Questions
What is the iolo product Whole Home License?
Product Order Frequently Asked Questions
iolo technologies sales / refund policy
Do I need to enter my Activation Key again after adding time?
iolo My Account
System Mechanic
System Mechanic Minimum System Requirements
System Mechanic Professional Minimum System Requirements
Why has System Shield blocked a virus that I cannot find in the Threat Database?
Introducing System Mechanic® Ultimate Defense™
How to Install and Activate System Mechanic
Malware Killer
How Do I Install and Activate Malware Killer?
Malware Killer Frequently Asked Questions
Disabling promotional messages in Malware Killer
ByePass
Getting Started with ByePass Android
Install ByePass in Microsoft Edge Chromium
ByePass Will Not Let Me Add More Than 5 Accounts
ByePass Frequently Asked Questions
Adding Secure Credit Cards and Notes to ByePass
Product Activation
How do I activate my System Mechanic product with an Activation Key?
I receive an Error 2: Activation Key Not Recognized when trying to activate
DriveScrubber
Does DriveScrubber wipe free space?
System Mechanic Business
Using System Mechanic Business Distribution Builder
Privacy Guardian
How To Disable Or Enable Browser Saved Passwords From Being Removed?
How to prevent clearing of data from trusted websites?
Privacy Guardian Frequently Asked Questions
How To Install Privacy Guardian Standalone Product?
How To Upgrade Privacy Guardian Freemium Standalone to the Full Version?
Installation and Uninstall
How Do I Uninstall My iolo Product?
How Do I Uninstall SCU (System Checkup)
My iolo Product Has a Problem Installing or Will Not Start Once Installed
Product will not update properly or launch after installation
How to create a Windows system snapshot for troubleshooting purposes
Other
How to disable automatically checking for updates in System Mechanic
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