Category - Purchase Questions

What is the product Whole Home License

Date: 03/11/2024| By: Steve Gosset| Categories:

The Whole Home License ® is iolo technologies' licensing policy that allows you to install and keep your software running on all of your compatible devices within the same home. Previously, users were allowed to install and license their iolo software simultaneously on a maximum of three PCs. Under the Whole Home License, a single […]

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Fraudulent Entities Posing as iolo

Date: 03/18/2024| By: Steve Gosset| Categories:

It has come to our attention that entities with no affiliation to iolo technologies, representing themselves as " iolo ," “ System Mechanic ,” " Avangate ", " 2Checkout ," " PayPro Global ," or " Realdefense ", have been contacting iolo customers and members of the general public, by phone as well as by […]

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iolo Sales and Refund Policy

Date: 03/11/2024| By: Steve Gosset| Categories:

To contact iolo Sales or Customer Care to request a refund, please use the Live Chat Support widget and a live support agent will be happy to assist you. Please review iolo's sales / refund policy and iolo's product return policy and note that all use of iolo’s products are subject to your acceptance of […]

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How will my purchase show on my bank statement?

Date: 03/11/2024| By: Steve Gosset| Categories:

Iolo currently uses sticky.io (formerly LimeLight) and PayPro Global, to securely process transactions on behalf of iolo. You may notice that your subscription will appear on your banking statement as " IOLO.com ", " RealDefense LLC ", " PAYPRO*IOLO ", or " PAYPAL *IOLO COM " for US customers and depending on regional location, PAYPROSOFTWARE […]

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I purchased System Mechanic or Search and Recover from AOL and have subscription questions

Date: 03/11/2024| By: Steve Gosset| Categories:

Customers who have purchased System Mechanic or Search and Recover products as a monthly service from AOL Product Central, and have questions about their purchase, subscription or renewal (including refunds), can use the following methods to contact AOL: Login to your account management area on https://aolproductcentral.aol.com/ and click My Account Contact AOL by email at […]

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