Phoenix 360 Quick Start Guide

Total Performance, Protection & Privacy for Your Digital Life™

Phoenix 360 is the ultimate package to optimize speed, remove malware, enhance online privacy, secure passwords and simplify login across devices.

System Requirements
PC with 64/32-bit Windows® 10, 8.1, 8 or 7, 270 MB HDD space, 512 MB RAM (optimal 2 GB), internet connection and Windows Administrator user account. Please visit iolo.com/bp for a current list of web browsers compatible with ByePass password manager.

Additional Requirements:

• Your browser(s) must be fully up-to-date
• The latest Windows updates should be fully applied

Installing Phoenix 360

1. Ensure that your internet connection is on and that no firewall or security programs are blocking outgoing access.
2. To install from:
   • A CD: Insert the CD into your CD drive. Installation will start automatically for most users. If the installation does not start automatically: Click the Windows Start button. Type d:\setup.exe, where “d” is the letter of your CD drive, and then press the Enter key on your keyboard.
   • A downloaded file: Go to http://p360.iolo.com.
     Choose a destination folder and click Save to save a copy of the Phoenix 360 installation file. Open the file from either your browser download tray or the folder in which you saved it. If the User Account Control window appears, click Yes.When the installer wizard opens, follow the steps onscreen to complete the installation of Phoenix 360.
3. During installation you will be asked to enter an Activation Key. Ensure that your internet connection is on and that no security software is blocking outgoing connections. Type the Activation Key shown on the CD sleeve/case. Completely type all letters and numbers, exactly as shown. (Any hyphens will be automatically entered.)
4. Continue to follow the onscreen instructions to proceed through the installation wizard.
5. On the last screen of the installation wizard, click Finish. Note for CD Installation: If you are prompted to restart your computer to complete the installation, remove the installation CD before you restart.
6. After you click Finish, the Phoenix 360 Active Panel (aka “Phoenix 360 launcher”) will open.

Why are products grayed out in the Phoenix 360 Active Panel?

The Phoenix 360 Active Panel is set up to allow you to only install the software products that you wish, whenever you wish. For each product that is grayed out simply click on its icon to run the install wizard. It is recommended that you install System Mechanic first.

Troubleshooting Licensing and Installation
If you have any difficulties with the licensing or installation of Phoenix 360:

• Ensure that your computer is connected to the internet and that no firewall, security, or parental control programs are blocking outgoing access.
• Double-check the values you entered for the Activation Key, making sure that no spaces are entered and that all letters and numbers are entered exactly as shown.
• Some characters in the Activation Key (such as the number 0 and the letter O) can look very similar. Try double-checking the following: the letters O, I (lower-case L), I (capital i); and the numbers O (zero) and 1 (one).

Getting Started
Install System Mechanic first.

• In the Active Panel, single-click the gray Install System Mechanic icon.
• The System Mechanic install wizard will launch.
• Follow the steps onscreen to complete the over-install.

Why didn’t Phoenix 360 recognize that I already have System Mechanic installed on my machine?
Although you may have System Mechanic installed on your system, if it is grayed out in the Phoenix 360 Active Panel, your current version of System Mechanic needs to be over-installed by the later version of System Mechanic that comes with Phoenix 360.

Select in any order which other Phoenix 360 products you wish to install.

• After you select a product, the installation wizard opens for that product.
• If you already have some of the products in Phoenix 360, you may not need to install them.
• Older versions of the software may be uninstalled as a part of this process.

After you activate the full version of System Mechanic, 6 of the 7 products will not require entering your Activation Key or email. Note that the Unlock the full version buttons within some of the Phoenix 360 products are not necessary to click if you have already purchased Phoenix 360.

Rather than displaying separate icons for the software products formerly in System Mechanic Pro, the Phoenix 360 Active Panel displays a single System Mechanic icon that when launched contains the most recent version of System Mechanic, plus the products and features in System Mechanic Pro:

• System Shield VB100-certified AV protection
• DriveScrubber military-grade drive wiping technology
• Search and Recover deleted file recovery software
• After the full version of System Mechanic activates, you will be prompted to Install System Shield anti-malware engine. It is highly recommended that you do this now to enable real-time AV protection.

Once System Shield installs:

• From the System Mechanic Dashboard >Toolbox click the Security tab.
• Check that Real-time protection is enabled.
• If it is not, click Enable.
• If conflicting real-time protection is already enabled on your computer, a message saying so will appear.
• Simply choose whether you wish to disable it or leave System Shield real-time protection disabled for now.

You can now access System Shield and DriveScrubber from the Protect tab, and Search and Recover from the Recover tab, within the System Mechanic interface.



Installing Privacy Guardian and Malware Killer
The other two products that do not require entering any licensing information are Privacy Guardian and Malware Killer.

• In the Privacy Guardian red menu bar, simply click on the Activation Key icon.
• Your Phoenix 360 key should automatically populate the Activation Key field, and the full version of Privacy Guardian be made available to you.
• This same process should be used to activate the full version of Malware Killer.

For more information on setting up and using Privacy Guardian, see the Privacy Guardian FAQ.

For more information on setting up and using Malware Killer, see the Malware Killer FAQ.

Because the 7th product, ByePass secure password manager, requires an account to be created from which to manage all your passwords, credit cards and secure notes, clicking on it from within the Active Panel/Phoenix 360 launcher takes you to http://www.iolo.com/products/byepass/activation/.

To set up your ByePass account, enter the email you used to purchase Phoenix 360, followed by your Phoenix 360 Activation Key (same as your System Mechanic key if upgrading to Phoenix 360 from a System Mechanic product).

For more information on setting up and using ByePass, see the ByePass FAQ.

Once installed and activated, how do I launch the products in Phoenix 360?

Going forward, you can launch your individual Phoenix 360 products either from within the Active Panel (aka “Phoenix 360 launcher”) or by clicking the individual product icons that appear on the desktop after install.

Note that since the ByPass product interface is accessed through the ByePass browser extension, this product is always available through your web browser by clicking the ByePass icon therein.

Getting Help
Read the Phoenix 360 Frequently Asked Questions here.

You can also read Knowledge Base articles on the specific tools and features within Phoenix 360 here.

For contact forms so that you can email specific questions directly to iolo’s Technical Support department, click here.