Thank You for Choosing Privacy Guardian™

Privacy Guardian™Â online privacy protection helps thwart invasive monitoring of your browsing habits and computer use. Privacy Guardian automates deletion of cookies and other web-browsing traces stored on your computer, lets you search privately, and allows you to easily disable several overly-aggressive Windows® data-collection default settings.

System Requirements

PC with 64/32-bit Windows® 10, 8.1, 8 or 7, 35 MB HDD space, 512 MB RAM (optimal 2 GB), internet connection and Windows Administrator user account.

Additional Requirements:

  • Your browser(s) must be fully up-to-date
  • The latest Windows updates should be fully applied

Installing Privacy Guardian

Note: There is no longer a CD required to install iolo products. Each product can be downloaded for your convenience.

  1. Ensure that your internet connection is on and that no firewall or security programs are blocking outgoing access.
  2. Go to http://pg.iolo.com. Choose a destination folder and click Save.
  3. Open the installation file from either your browser download tray or the folder in which you saved it. If the User Account Control window appears, click Yes.
  4. When the installer wizard opens, follow the steps onscreen to complete the installation of Privacy Guardian.
  5. During installation you will be asked to enter the Activation Key provided either in your online order fulfillment email, or in the retail box you purchased. Completely type all letters and numbers, exactly as shown. (Any hyphens will be automatically entered.)
  6. Continue to follow the onscreen instructions to proceed through the installation wizard.
  7. On the last screen of the installation wizard, click Finish. You may be prompted to restart your computer to complete the installation.

Troubleshooting Licensing and Installation

If you have any difficulties with the licensing or installation of Privacy Guardian:

  • Ensure that your computer is connected to the internet and that no firewall, security, or parental control programs are blocking outgoing access.
  • Double-check the values you entered for the Activation Key, making sure that no spaces are entered and that all letters and numbers are entered exactly as shown.
  • Some characters in the Activation Key (such as the number 0 and the letter O) can look very similar. Try double-checking the following: the letters O, I (lower-case L), I (capital i); and the numbers O (zero) and 1 (one).
  • Make sure you are entering license information for the specific product you are installing. License information for one iolo product is not interchangeable with another iolo product.
  • Under the terms of iolo’s Whole Home License®, you may install System Premium on every PC in a single-family household for personal, non-commercial use only. For full terms and conditions, please see our User License Agreement.

Getting Started

To start, double-click the Privacy Guardian icon on your desktop. Once opened, Privacy Guardian displays the Dashboard, which provides access to all of the tools in the program.

Getting Help

Read the Privacy Guardian Frequently Asked Questions here.

You can also read Knowledge Base articles and tutorials here.

To communicate with Support agents and track the status of any submitted tickets, sign into iolo’s Customer Care portal here.