After updating to a new version of Windows®, many people are eager to see what changes they come across. That eagerness can turn sour in a hurry if there appear to be files deleted or missing after an update. Suddenly, there is fear that it is impossible to recover any of those files, no matter how important or trivial they are.
Fortunately, users can take steps to recover any lost files, so that fear is limited overall. While there is never any guarantee, having as many options as possible increases the likelihood of good news in the end.
Finding Lost Files After an Update



Backup Often
The best way to ensure you don’t lose files is to make regular backups.
Search Likely Locations
Search Hidden Files, other User accounts, and alternate drives.
Use a Recovery Software
iolo’s System Mechanic® Ultimate Defense™ can scan drives and help locate lost files.
Finding Lost Files After an Update

1. Do not slack on backups
2. Hidden files are occasionally the culprit
- Open up Control Panel, and click Appearances and Personalization. That will open up a few options, where people can click on Folders
- Select the View tab under Folder options
- Select Advanced Settings, and then click on Hidden Files, Folders, and Drives. Once that is selected, everything hidden is displayed.
3. Make sure the right user profile is activated
4. Examine all accounts
5. Read up on Microsoft support, and third-party support websites
6. Try recovery software

7. Talk to an expert
We can help!